WHY
Our Company has a strong local vocation that implies an ability to stay close to the customer that is widely recognised.
The difference between providing and assisting, our new institutional pay-off, as said in the advertisement language, was just driven actually by this idea.
And we believe that what distinguishes
our way of monitoring our customers,
is exactly the fact that we feel very close
to the idea of service rather than a
simply providing:
our way of monitoring our customers,
is exactly the fact that we feel very close
to the idea of service rather than a
simply providing:
this is the difference.
PROVIDING
… It’s a relatively cold and neutral action that contains a purely professional dimension.
ASSISTING
… It’s much more directed to the customer, to the solution of the problems and to the creation of a warmer and human relationship.